Current Career Opportunities
(Note: Some positions may have already been filled. Call for complete details.)

Aerie

Job Title: Assistant Manager

Job Summary: To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and achieve all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE
• College degree in hospitality or business preferred.
• A minimum of two year management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Aerie

Job Title: Lead Server/Supervisor

Job Summary; To continually strive for 100% guest satisfaction while providing a consistent quality service. To administer and acheive all budget guidelines in order to maximize profitability.

EDUCATION and/or EXPERIENCE

• College degree in hospitality or business preferred.
• A minimum of two years management experience in a service-minded, high-quality restaurant.
• Above average knowledge of food and beverage service, product, cost control, labor control, marketing, and sales technique.

Click Here to apply for this position.

Aerie

Job Title: Server

Job Summary: Provides prompt and efficient service of restaurant goods in a manner that ensures 100% guest satisfaction.

EDUCATION and/or EXPERIENCE

• Previous server experience is required in a fine dining establishment.  
• Must have knowledge of wine and beverage sales and service.

Click Here to apply for this position.

Aerie

Job Title: Server Assistant

Job Summary: Provide fast and courteous service to patrons by performing the following duties. Greet each guest with a water pitcher as soon as they have been seated. Polish silver and glassware for entire evening at the start of each shift. Make prearranged place settings.

EDUCATION and/or EXPERIENCE
• Previous experience is required.

Click Here to apply for this position.

Banquets

Job Title: Banquets Manager

Job Summary: To oversee, organize and supervise the staff to ensure exceptional service is provided and that the execution of all functions exceeds the guests’ expectations.

EDUCATION and/or EXPERIENCE
• College degree or equivalent Food & Beverage Management experience.
• Five years experience managing an equivalent size department.

Click Here to apply for this position.

Banquets

Job Title: Houseperson Supervisor

Job Summary: Responsible for the set-up of all Banquet space; including, but not limited to, all set-up, breakdown and general condition of all indoor and outdoor meeting and Banquet facilities, and other tasks deemed necessary by the Head Set-Up Supervisor, Banquet Assistant Manager, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• One year related experience.

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Conference Sales

Job Title: National Sales Manager

Job Summary: This position is accountable for booking group business on an established base of accounts in a designated geographic area.  Said position will utilize their sales skills to also uncover new accounts in the established geographic region that will further enhance their booking opportunities. Incumbents in this position have successfully demonstrated selling skills that are at a minimum above industry average.  Incumbents should be well versed in prospecting, rate and contract negotiating, business planning and telephone sales.

EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or university; or two-four years related experience and/or training; or equivalent combination of education and experience.

Click Here to apply for this position.

Culinary

Job Title: Pastry Cook

Job Summary: Participate in the preparation and execution of all food functions.

EDUCATION and/or EXPERIENCE
• Must have a minimum of 3 years accumulated experience and culinary training, and/or School in a bakery environment.
• Must have knowledge of cake decorating, crème fillings, and different sponges.

Click Here to apply for this position.

Culinary

Job Title: Cook

Job Description: Responsible for helping prepare, produce, and execute all culinary items, including appetizers, hors d’euvres, and hot entrees in a quality conscious manner.

EDUCATION and/or EXPERIENCE
Must have experience in high level food production.

Click Here to apply for this position

Marketplace

Job Title: Barista

Job Summary: Services the guest by mixing coffee drinks, making deli-sandwiches and tendering sales in a multi-purpose resort sundry store. Providing superior service to ensure 100% customer satisfaction.

EDUCATION and/or EXPERIENCE
• Basic computer knowledge is required.
• Prior cash register and handling experience is needed.
• Good math skills.

Click Here to apply for this position.

Guest Services

Job Title: Guest Service Agent

Job Summary: Assist guests with check in and check out, handle guest concerns, assist with answering of switch board.

QUALIFICATIONS /EDUCATION

• Relevant experience or experience with customer service

Click Here to apply for this position.

Health Club

Job Title: Tennis Instructor

Job Summary: To provide tennis instruction to members, children, and others.

EDUCATION/EXPERIENCE

• Previous tennis instruction preferred
• Customer Service experience preferred.

Click Here to apply for this position.

Health Club

Job Title: On-Call Babysitter

Job Summary: To provide a safe, positive, and fun experience for the children staying at the Resort.

EDUCATION/EXPERIENCE NEEDED

First Aid/CPR trained and current
FIA Background check
Experience caring for children 3 months to 8 years old
Experience planning activities for children 3 months to 8 years old
Experience working with the public
At least 18 years old

Click Here to apply for this position.

Health Club

Job Title: Desk Attendant/Lifeguard

Job Description: To ensure pool safety for guests and members. Check in members and guests upon entering the health club. Monitor facility use. Dispense locker keys and towels.

EDUCATION and/or EXPERIENCE

• Possess current certification in American Red Cross Lifeguard Training
• Possess current certification in American Red Cross Community or Professional C.P.R
• Possess current certification in American Red Cross Standard First Aid
• At least 18 years of age
• Cash register and cash handling experience.
• Possess basic knowledge of Windows and Excel software
• Customer Service experience preferred.
• Multi-phone line experience helpful.
• Able to stand for extended periods of time (some light lifting required)

Click Here  to Apply

Health Club

Job Title: Cub House Lead Teacher

Job Summary: To plan and implement a safe and developmentally appropriate atmosphere and to meet the needs of the children in the Cub House.

EDUCATION/EXPERIENCE

Bachelors degree OR CDA OR Montessori Credential OR 60 college credit hours with 18 hours in Early Childhood Education.
First Aid/CPR trained and current
Experience caring for children 3 months to 8 years old
Experience planning curriculum for children 3 months to 8 years old
Experience working with the public
Supervisory experience preferred
Knowledge of basic computer skills

Click Here to apply for this position.

Health Club

Job Title: Cub House Daycare Teacher's Aide

Job Summary: To provide a safe developmentally appropriate atmosphere for the children in the Cub House. Lead children in an activity or song. Care for (change diapers) and feed children. Greet children and parents with a smile and hello. Work closely with fellow Cub House staff.

EDUCATION/EXPERIENCE

First Aid/CPR trained (must be current)
At least 21 years old
Experience caring for children birth to 8 years old
Experience working with the public

Click Here to apply for this position.

Housekeeping

Job Title: Hotel Supervisor

Job Summary: Responsibilities include, but are not limited to, maintaining levels of quality as established by Director of Housekeeping, all activities of employees assigned to your area, supervising the daily cleaning and maintenance of rooms, hallways and linen rooms. Assist in the daily payroll tracking, attendance, productivity, inventory management, phone calls, and the lost and found. Conduct orientation, training and supervision of Room Attendants and House Persons. Responsible for maintaining the cleanliness of all hotel/tower rooms. Detail and quality assurance through all facets of housekeeping.

QUALIFICATIONS /EDUCATION
• Prefer 1 – 2 years previous supervisory experience
• Prefer 6 months previous housekeeping experience
• Ability to train and supervise others in job procedures
• Must have pleasant and tactful personality as there will be frequent contact with other employees and guests

Click Here to apply for this position.

Housekeeping

Job Title: Lobby Attendant

Job Summary: To serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. To make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins.

EDUCATION and/or EXPERIENCE

• Some housekeeping experience preferred.
• Knowledge of resort helpful

Click Here to apply for this position.

Housekeeping

Job Title: Condominium Houseperson

Job Summary: To maintain and take care of all condo linen rooms. To supply guests with requested amenities. To maintain and take care of all common guest areas in condo complexes and assigned outside outlets

EDUCATION and/or EXPERIENCE

• Some housekeeping experience preferred

Click Here to apply for this position.

Marketing

Job Title: eMarketing Manager

Job Summary: Creative-minded eMarketing Manager will lead all electronic marketing, website, database and social networking activities for the Resort.

EDUCATION and/or EXPERIENCE
Bachelors Degree (B.A.) in marketing related studies. Masters Degree (M.A.) preferred but not required.

Click Here to apply for this position.

Security

Job Title: Security Officer

Job Summary: Diligently uphold the standards, policies, and interests of Grand Traverse Resort and Spa. To ensure the safety and security of guests and employees, as well as their property.

EDUCATION and/or EXPERIENCE
• Minimum of a high school diploma
• Previous work experience in the security field, military service or law enforcement is preferred
• Possess a valid driver’s license and qualify for driving resort vehicles under company policy as mandated by our insurance company.

Click Here to apply for this position.

Stewarding

Job Title: 3rd Shift Supervisor

Job Summary: Provide total maintenance and sanitation in all food production areas as well as maintenance of all china, glass, silver, and equipment.

EDUCATION and/or EXPERIENCE
• Previous experience as supervisor helpful, but not necessary
• Well versed in all aspects of stewarding
• Must be an effective written and oral communicator
• Must be proactive in problem solving with the ability to assist in coaching,counseling, and motivating of a highly diverse staff of 10-20 people.

Click Here to apply for this position

Seasonal Postions

(These positions are assumed to be less than year-round employment)

Multiple Restaurant Outlets

Job Title: Server

Job Summary: Serves meals to guests in dining establishment.

EDUCATION/EXPERIENCE

• Previous serving experience is required

Click Here to apply for this position.

Banquets

Job Title: Houseperson

Job Summary: Responsible for the set-up of all Banquet  space; including, but not limited to, all set-up, break down and general condition of all indoor and outdoor meeting and Banquet facilities, and assistant to the Set-Up supervisor, Head Set-Up Supervisors, Banquet Assistant Managers, and Banquet Manager.

EDUCATION and/or EXPERIENCE

• Must be able to read and understand the English Language.

Click Here to apply for this position.

Golf Operations

Job Title: Starter

Job Summary: Maintain an order of play on the number one tee. Educate golfers about the golf course they are about to play. Educate golfers on how to help with the pace of play and what our staff is doing to help with this effort. Pair golfers with other golfers in order to keep all groups as threesomes or foursomes in order to maintain a comfortable pace of play and to get the maximum number of people on the course. Make sure that all golfers have properly checked into the proshop and that the appropriate fees were charges the golfer before he plays.

EDUCATION and/or EXPERIENCE
• Ability to diplomatically communicate with guests and members
• Professional and prompt service required
• Should be good with names and willing to introduce strangers to one another

Click Here to apply for this position.

Golf Operations

Job Title: Pro Shop Attendant

Job Summary: Check in golfers and to accurately charge those gofers for play and equipment. Communicate a variety of important information to members, guests and potential guests. Accurately complete daily cash outs and round counts. Keep golf shop and its surroundings areas in neat and presentable condition.

EDUCATION and/or EXPERIENCE

• Excellent phone skills
• Experienced in Microsoft Excel and Word
• Multi-task oriented

Click Here to apply for this position

Golf Operations

Job Title: Beverage Cart Attendant

Job Summary: To provide exceptional and timely refreshment service with an outgoing and friendly personality to all members and guests while golfing at the Grand Traverse Resort.

EDUCATION and/or EXPERIENCE
•  Must be 18 years of age or older, as required by law.
• Must have valid driver’s license, with acceptable drivers rating

Click Here to apply for this position.

Golf Operations

Job Title: Bag Attendant

Job Summary: Greet golfers as they enter the parking lot to the golf shop. Load players clubs on carts provided with scorecard pencil and yardage book. Direct layers to the pro shop or other areas. Clean and store carts, rental clubs, guest clubs and rental shoes. Organize and maintain condition of carts, rental clubs and rental shoes.

EDUCATION and/or EXPERIENCE
• Previous customer service experience preferred.

Click Here to apply for this position.

Guest Services

Job Title: Bellperson

Job Summary: To assist guests at check in and out with luggage, to answer questions and inform on all the amenities the resort offers, transport guests and performers around property, airport and casino and deliver amenities.

QUALIFICATIONS /EDUCATION
• Customer Service experience helpful, must have valid drivers license and be able to obtain Chauffeurs licensee.

Click Here to apply for this position.

Housekeeping

Job Title: Room Attendant

Job Summary: Room Attendants have the very important role of ensuring the establishment is clean, neat and sanitary for guests. They are assigned a number of tasks including cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.

Education/Experience
• Some housekeeping experience preferred

Click Here to apply for this position.

Reservations

Job Title: Sales Agent

Job Summary: To educate and entice callers into booking a reservation. To match the caller’s needs to the most suitable accommodations. To maximize sales in all seasons. To create a good image and promote goodwill for the resort on the phone.

QUALIFICATIONS /EDUCATION

• Hotel/Travel knowledge
• Familiar with Traverse City area.
• Sales skills/techniques
• Computer familiarity
• Strong telephone skills
• Pleasant Voice

Click Here to apply for this position.

Laundry

Job Title: Aide

Job Summary: Efficiently and safely operate washing machines, operate dryers, sort laundry, and fold terry/linens.  Provide service to guests and other departments.  Maintain the cleanliness and order of the laundry facility.

EDUCATION and/or EXPERIENCE
• High school diploma or its equivalent preferred
• Minimum 1 year previous Housekeeping/Laundry experience preferred
• Strong personal and motivational skills helpful

Click Here to apply for this position.

Internships

Internships are available to currently enrolled college students seeking to earn school credit for their experiences.

Click Here to view available internships

Benefits
Year-round and seasonal employees at Grand Traverse Resort & Spa have the opportunity to participate in a strong benefits package including:

In addition to the above benefits, full-time employees also have access to Health Care, Life Insurance, Accidental Death & Dismemberment Insurance, Paid Annual Leave, Bereavement Leave, Jury Duty Pay, 401(k) Plan, and Educational Reimbursement.

Equal Opportunity
Grand Traverse Resort & Spa believes that each individual is entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, martial or veteran status, or non-job related medical condition or handicap. For the safety and well being of our employees, we offer a drug-free workplace.

Promote From Within
It is Grand Traverse Resort & Spa's position to promote and/or transfer from within whenever possible before going to outside sources.

Grand Traverse Resort & Spa gets better with you!

You're invited to become part of our team and to find out more about employment and career opportunities.

Call the Human Resources Department at (231) 534-6500 or E-mail us at hr@gtresort.com.